Builtstead is owned and operated by a Marine Corps veteran with a cybersecurity degree. We replace the software small businesses rent with open-source systems deployed on a server in your name, then manage the hosting, patching, backups, and security for one flat monthly fee. No per-user pricing, no lock-in, no manufactured urgency.
Plenty of companies put a flag on the website. Here is what it means at Builtstead: the owner, Jarome Garcia, is a U.S. Marine Corps veteran (Gunnery Sergeant) with a B.S. in Cybersecurity Technology and a background in networking and security. He builds and manages every client system personally.
The military habits show up in the work, not the marketing. Every system has a written procedure with a rollback plan. Patching happens in a scheduled window, the first Sunday of every month. Backups are tested quarterly, not assumed. Response times are in the contract, and they're response times we can meet, not resolution times we can't promise.
Planned absences happen in any owner-operated business. Our service agreement spells out how they're handled: advance notice, the monthly patch window and a backup check completed beforehand, and a designated backup engineer with the access needed to respond to incidents while the owner is away. Clients hear about it early and plainly. Handled openly, it's a strength of the model, not a weakness.
These are in the client agreement, not just on this page.
Server, domain, and accounts are in your name. If you end the relationship, we hand over all administrator credentials and documentation within seven days, and the system keeps running. Export help is included. A provider that has to hold your data hostage to keep you isn't worth keeping.
Per-user billing is the problem we exist to remove, so no plan counts users. Essentials, Growth, and Pro differ in service depth: apps managed, change hours, review cadence, compliance upkeep. Hire two people, your bill doesn't change.
No countdown timers, no "only two spots left." A veteran-owned brand only works if every claim holds up. You'll get a written recommendation after the audit, and the price is the price whether you sign this week or next quarter.
Small businesses too small for an IT hire and paying for it every month in subscriptions.
FTC Safeguards Rule and IRS Pub. 4557 obligations, with no written security program and per-seat portal and e-signature bills.
A managed, owned perimeter around your tax software, with a WISP maintained as part of the Pro plan.
Field-service software billed per technician, lead platforms billed per call, follow-ups done from the truck.
An owned website, booking, customer records, and invoicing, with reviews and follow-ups that send themselves.
Scattered subscriptions, scattered logins, and admin work done by hand every week.
One owned operations system, built after a discovery call, managed month to month.
If yours isn't here, ask. You'll get a written reply, not a sales call.
We don't discount on affiliation, and we don't inflate prices to discount them later. Pricing is published, flat, and the same for everyone. What veteran-owned buys you is a straight answer and a system you own.
Yes. Delivery is fully remote, so the service works anywhere in the U.S. Most clients are in San Diego County because that's where the referrals come from, and we're happy to meet in person locally.
Not yet. Medical and dental practices need a business associate agreement and policies we haven't finished building, and we won't take that work until they're in place. We'll say so on the first call rather than find out later.
A 30-minute review of every subscription your business pays for: what it adds up to at list price, what you could own instead, and which admin tasks could run themselves. You get a written plan either way.
Veteran-owned · San Diego · Stop renting. Start owning.